89bb Privacy Policy
Protecting your personal information is our top priority — learn in detail here how 89bb collects, uses, and stores your data.
Introduction and Scope
This Privacy Policy ("Policy") applies to the 89bb website (89bb.cam) and all of its associated services. This Policy explains how 89bb collects your personal information, the purposes for which it is used, how long it is retained, and under what circumstances it may be shared with third parties.
By registering on our platform or using any of our services, you are considered to have given your consent to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our platform.
Types and Methods of Data Collection
1 Information You Provide Directly
When you register on 89bb or fill out any form, you voluntarily provide the following information:
- Full name and date of birth
- Email address
- Mobile number
- Payment account details (bKash, Nagad, Rocket, Upay)
- National ID card or passport number (for identity verification)
- Messages you send via live chat or email
2 Automatically Collected Information
Certain information is collected automatically while you use our platform:
- IP address and device identifiers
- Browser type and operating system
- Pages visited and time spent
- Game history and betting activity
- Login time and location (country level)
- Cookie and local storage data
3 Financial Transaction Information
Financial information required at the time of deposits and withdrawals is collected:
- Transaction date, amount, and method
- Payment account number (partial, not full)
- Bank transfer reference number
- Transaction success or failure status
The minimum deposit is ৳300 and the minimum withdrawal is ৳500.
4 Information Received from Third Parties
In some cases we may also receive information from trusted third parties:
- Identity verification service providers
- Fraud prevention and risk assessment agencies
- Payment processors (bKash, Nagad, Rocket, Upay)
- Affiliate partners (where applicable)
Purposes of Data Use
89bb uses your information only for the following legitimate purposes. We never sell or rent your information without your permission.
🔐 Account Management
Your information is used to complete the registration process, verify your identity, ensure access to your account, and process transactions securely.
💳 Payment Processing
Your information is needed to complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer, to keep a record of transaction history, and to resolve financial disputes.
🛡️ Security and Fraud Prevention
Your information is analyzed to detect and prevent unauthorized access, account hacking, money laundering, and other fraudulent activities.
🎧 Customer Service
Your information is used to provide our 24/7 Bengali live chat support, respond to your complaints and questions, and improve the quality of our services.
📊 Service Improvement
Your information helps improve platform performance by analyzing user experience, add new games and categories, and resolve technical issues.
📧 Communication and Notifications
Your information is used to send important account updates, transaction confirmations, security alerts, and, subject to your permission, promotional offer messages.
Cookies and Tracking Technologies
Cookies are small text files stored in your browser. 89bb uses the following types of cookies:
Essential Cookies
These cookies are essential for the basic functioning of the platform. They are used to maintain login sessions, verify security tokens, and save shopping carts or betting slips. These cookies cannot be disabled, as the platform will not function properly without them.
Functionality Cookies
These cookies are used to remember your language preference, theme setting, and other personalized settings. They make your browsing experience easier and more personalized.
Analytics Cookies
These cookies are used to understand which pages users visit most, how long they stay, and where issues are occurring. This information is analyzed in aggregate and is not used to identify any individual.
Data Security Measures
89bb follows industry-standard security technologies and processes to protect your information. Our technical and organizational security measures are listed below:
SSL Encryption
All data transmissions are secured by 256-bit SSL/TLS encryption.
Encrypted Storage
Stored personal information is kept in encrypted databases and cannot be accessed directly.
Access Control
Only authorized personnel may access the minimum necessary information.
Continuous Monitoring
An automated 24/7 monitoring system is active to detect suspicious activity.
Data Retention Period
89bb retains your information only for as long as necessary. The retention period for different types of information is given below:
Account Information
This is retained for as long as your account is active and, after the account is closed, for the period required by legal obligations. If you request deletion of your account, information not subject to legal requirements will be deleted as soon as possible.
Financial Transaction Records
Financial transaction information must be retained for the period specified under anti-money laundering laws and other financial regulations. There is no option to delete this information earlier.
Communication Records
Records of your communications with us via live chat and email are retained for a limited period for service quality improvement and dispute resolution.
Technical Logs
Technical logs such as IP addresses and login times are retained for a short period for security purposes and are then automatically deleted.
Your Rights
You have the following rights over your personal information. Contact us to exercise these rights.
Right to Access Information
You may ask what information we hold about you and you have the right to receive a copy of that information.
Right to Correction
If any of the information we hold about you is incorrect or incomplete, you may request that it be corrected.
Right to Deletion
You have the right to request deletion of information that is retained beyond legal obligations.
Right to Restrict Processing
In certain circumstances you may request that the processing of your information be restricted, particularly where there is a dispute about the accuracy of the information.
Right to Opt Out of Marketing Communications
You can ask us to stop sending promotional emails or communications at any time. However, it is not possible to stop urgent service-related notifications.
Right to Data Portability
You can request to receive your data in a structured, commonly used format that you can use elsewhere.
Protection of Minors
89bb does not knowingly collect any information from minors (those under 21 years of age). Age is verified during the registration process, and if any information from a minor is found to have been collected, it is deleted immediately.
If a parent or guardian believes their child has registered on this platform, please contact us at [email protected]. We will promptly close that account and delete all associated data.
To learn more about responsible gaming, please visit our Responsible Gaming page.
Policy Changes
Notice of Changes
89bb reserves the right to change or update this privacy policy at any time. In the event of significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email address
- A notification will be displayed when you log in to the platform
- The "Last Updated" date at the top of this page will change
Continued use of the platform after changes will be considered your acceptance of the new policy. We therefore recommend visiting this page regularly.
International Data Transfers
Your data may be stored or processed on servers outside Bangladesh. In such cases, we ensure that the standard of data protection remains the same. Equivalent protective measures are ensured for data transfers to third countries.
Contact Us
If you have any questions, concerns, or requests regarding your data in relation to this privacy policy, please contact us through the channels below. Our privacy team is active 24/7 according to BST.
🔒 Privacy Contact
Other Important Pages
Please also read the following pages before using our platform:
- Terms & Conditions — Complete rules for using the platform
- Responsible Gaming — A guide to healthy and safe betting
- About Us — Introduction and values of 89bb
- FAQ — Answers to common questions